Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Shipping Times
Once dispatched, estimated delivery times are:
- Europe: 15–30 business days
- Latin America: 15–30 business days
- Rest of the world: 20–30 business days
Delivery times are estimates and may vary due to customs, carrier delays, geographic location, or high-demand periods. Some remote destinations may experience longer delivery times.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order total. Free shipping may be available on qualifying orders.
Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 2–5 business days for tracking information to update.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the customer. We are not responsible for delays caused by customs processing.
Lost or Delayed Packages
If your package has not arrived within 30 days of dispatch, please contact us and we will investigate with the carrier.